Items are made to order, packaged, and shipped by our team in Queen Creek, Arizona.
RETURNS / REFUNDS:
I accept Cancellations BEFORE the puzzle has been started.
Once the puzzle has been started, there are no returns or refunds.
If I make a mistake (compared to the name submitted when ordering) I will make it right with a corrected puzzle.
Your package will be personally picked up by our awesome post office delivery guy, Rob! We love him - he really is the NICEST guy! Your package will then make its way to you. The Post Office should have it to you within 4 - 5 business days from that time.
NEED IT FASTER?
When checking out, you can also choose to upgrade your shipping to Priority. The Post Office then does it's best to get you your package in 1-3 days, once Rob has picked it up!